When credibility, affordability and flexibility was needed, a custom training solution provided successful results
Company & Industry Moni (formerly known as Monitronics) is the 2nd largest security alarm monitoring company in the US, providing monitored home and business security system services to more than 1 million customers throughout the US, Canada and Puerto Rico. Background Tasked with building a process improvement team, Moni began looking for a provider that could deliver quality training, was credible, effective and easy to manage within a heavy workload. With a long list of criteria to meet, time and affordability also became a priority. Challenge Solution Results