Author name: Brianna Herman

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Why Sigma Measurements Matter

Transactional and service-based organizations have widely adopted Lean Six Sigma as a valuable methodology for process improvement. These organizations see results using the DMAIC (Define, Measure, Analyze, Improve, and Control) methodology and tools such as project charters, process mapping, CTQs, and graphical and statistical analysis tools. Measuring performance with Sigma and DPMO (Defects Per Million

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When credibility, affordability and flexibility was needed, a custom training solution provided successful results

Company & Industry Moni (formerly known as Monitronics) is the 2nd largest security alarm monitoring company in the US, providing monitored home and business security system services to more than 1 million customers throughout the US, Canada and Puerto Rico. Background Tasked with building a process improvement team, Moni began looking for a provider that could

When credibility, affordability and flexibility was needed, a custom training solution provided successful results Read More »

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Finding the right Lean Six Sigma Training Partner – Online Corporate Training

Company & Industry One of the world’s largest multinational telecommunications conglomerates (please note, we are unable to publish our client’s name because of confidentiality requirements) Background In large organizations, the demands of training and support for projects is a key element to success. When their training partner exited the industry, it left a gaping hole

Finding the right Lean Six Sigma Training Partner – Online Corporate Training Read More »

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Disruptive Change at the Central Bank of Belize

Company & Industry The Central Bank of Belize regulates Belize’s financial system, provides economic data and publications, provides services to the government and financial institutions, and issues Belize’s currency. Background Change is difficult and when significant strategic and cultural changes were made, leadership initiated the new objectives. The leadership team was weary of the success

Disruptive Change at the Central Bank of Belize Read More »

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We need help—but where do we begin? – Corporate Training

Company & Industry Cory 1st Choice Home Delivery is a US, family-owned and operated business specializing in warehousing and in-home delivery of fine furnishings, appliances, electronics and more. Background When organizations find themselves battling the same issues again and again, it often points to the need to adopt continuous improvement techniques and change the company culture.

We need help—but where do we begin? – Corporate Training Read More »

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Quality Lean Six Sigma training that won’t break their budget

Company & Industry Telus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, satellite and IPTV television. Background Looking at the yearly training budget, Telus found that it was their current Lean Six Sigma classroom training that was driving up

Quality Lean Six Sigma training that won’t break their budget Read More »

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Change Management skills development to the rescue

Company & Industry Loft9 is a professional services company that provides business analysis and project management services in the United States, servicing clients in the technology, software, health care, non-profit, retail, and insurance industries. Background With a growing demand to help clients with change initiatives, it became clear that the organization needed to train additional

Change Management skills development to the rescue Read More »

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A pressing need to have more Lean Six Sigma trained project managers

Company & Industry A large retail company headquartered in the US is the owner of various retail store brands, currently in the top 20 largest retailers and operates several auto centers and pharmacies (please note, we are unable to publish our client’s name because of confidentiality requirements). Background With a few employees trained in Lean Six Sigma, the

A pressing need to have more Lean Six Sigma trained project managers Read More »

Lean for Service

Historically, Lean principles have been applied to the manufacturing floor to increase labor productivity, simplify production control and flow, and decrease inventory. After successfully applying Lean to production processes, organizations noticed that their offices are filled with inefficiencies. As a result, Lean is gaining popularity for streamlining administrative processes, eliminating waste, improving service, and ultimately

Lean for Service Read More »