
System Factors for Managing Resistance to Change
There’s nothing worse: You’ve implemented an improvement and it is running into resistance. This unwillingness to adopt the new way (resistance to change) is like
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There’s nothing worse: You’ve implemented an improvement and it is running into resistance. This unwillingness to adopt the new way (resistance to change) is like

I am often asked about the difference between value stream maps and process maps. Which is better? Which one should I use? Your project may

When teaching our Lean Professional class, I am often asked, “How is Lean different from Agile?” Lean and Agile are both operational excellence methodologies, and they

Many of the potential clients I meet have the same dilemma; they need to get more of their team equipped with Lean Six Sigma training

The SIPOC is one of the most valuable tools in the Operational Excellence toolbox. It typically can be completed in less than an hour and

As a Lean Six Sigma Black Belt, the measure phase can be full of potential data. How does the DMAIC methodology help us skim through

Lean Process Analysis is an essential tool for rooting out waste in Lean Six Sigma, Lean, and Kaizen events and process improvement projects. Whether you work in manufacturing or service,

With the popularity of Agile Project Management, there is growing confusion about what that exactly means. Is Agile an approach? A method? A practice? A

An Agile approach to project management aims for early, measurable ROI through iterative delivery of product increments that involves the customer throughout the product development

Transactional and service-based organizations have widely adopted Lean Six Sigma as a valuable methodology for process improvement. These organizations see results using the DMAIC (Define,