Frequently Asked QuestionsFind answers to our most commonly asked questions
If you don’t see the answer to your question below, please contact us!
Is there a trial period when I can cancel my online course and receive a 100% refund?
Can I complete an online training course if I don’t have a problem/project identified?
Are there any prerequisite training or certifications needed to begin Acuity Institute's online courses?
No. There are no prerequisites to begin any of our training courses, each one is a complete program that includes all the lessons and tools you will need to become proficient in that particular skillset. View the descriptions for Lean Six Sigma Black Belt, Lean Six Sigma Green Belt and other courses to determine which course will meet your needs.
Please note, the Lean Six Sigma Black Belt Bridge course does have pre-requisites. Please visit the course page to learn more.
What is your return policy for course materials?
Do I need a high speed internet connection?
How do I know Acuity Institute’s certifications will be recognized in the industry I work in?
What payment methods do you have available?
We have a few payment options available to our students.
- We accept payment through PayPal using your credit or debit card, bank account or PayPal balance.
- A check or money order in US currency can be sent to the address below. All you need to do is identify the training program you are enrolling in and your name.
Attn: Accounts Payable
4610 South Ulster Street
Denver, CO 80237
- We also offer invoicing for customers who will be purchasing a program through a corporation. Please contact us for questions on this method of payment.