Prioritizing Customer Needs using a Kano Analysis – Video
Have you ever had a project that seemed to be pulling you in all different directions? This is often the case when you are working on a highly demanding project or with numerous customers and you soon realize that trying to meet every demand is impossible. This is...
Selecting Lean Six Sigma Projects
Everyone has had something they have neglected doing simply because it’s too hard, and Lean Six Sigma project selection is no different. Many Lean Six Sigma projects never get any traction and stall out because the process of selecting a project is too complex, which...
Using the SIPOC Diagram Technique for Project Scoping
If you are working in the area of process improvement, one of the most commonly used tools is a SIPOC Diagram. The acronym follows the work flow of Suppliers, Inputs, Process, Outputs and Customers. A SIPOC Diagram is a simple tool that provides a high level overview...
Guide to the 8 wastes of Lean
What is waste? Any human activity which absorbs resources but creates NO VALUE – This is the direct translation of “Muda” the Japanese term for waste. Use of resources over and above what is actually required to produce the product or service as defined by the...
What is 5S?
What is 5S? 5S is a simple workplace organization method which is the basis of quality and productivity within an organization. The aim of 5S is to organize a company’s activities in order to increase productivity, reduce waste, and create cost-savings. Each “S” is...
Lean Is Not Just for Manufacturing – Lean for Service
Lean is not just for manufacturing. Many companies have excelled at reducing waste in their production processes yet their offices are filled with inefficiencies. The inefficiencies in the Lean office are the next big areas of opportunity. Lean in a service...
What are the roles on a Lean Six Sigma project?
Champions / Executive Leadership Monitors the external and internal factors affecting the business Defines business strategy Communicates the plan for business success Champions Lean Six Sigma vision Establishes improvement priorities and targets Provides and aligns...
Are there Prerequisites for Lean Six Sigma Certification?
Lean Six Sigma Certification Some providers require you to start at a particular lean six sigma belt level and work your way up, and there are some that allow you to start at any level. So does that mean that if you start at a higher six sigma belt level you might be...
